Privacy Policy

Sino East Steel Group ("we", "us") respects your privacy. This policy explains what information we collect through dfsteelpipe.com and related business channels, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly when you contact us through inquiry forms, email, phone, or WhatsApp, including your name, company, contact details, project requirements, and order information. We also collect basic technical data such as IP address, browser type, and pages visited, which is used to operate and improve the website.

2. How We Use Your Information

We use your information to respond to inquiries, prepare quotations, fulfil orders, provide technical support, send relevant product updates if you have opted in, and comply with legal and export documentation obligations. We do not sell your personal information to third parties.

3. Information Sharing

We may share necessary information with service providers who assist us, such as shipping and logistics partners, inspection and certification bodies, and payment or banking institutions, strictly for the purpose of fulfilling your orders and legal requirements.

4. Data Security

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or loss, including secure connections and access controls.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the details below. We will respond within a reasonable timeframe.

6. Contact Us

Questions about this policy or your data can be sent to sinoeast3@163.com or +86 186 2208 8833.